Delivery and Returns

Postage & Packing

Postage & Packing is £4.50 (in UK) sent first class recorded signed for via Royal Mail, for the first item. Each additional item is £1.00.

All deliveries will leave Kandi HQ within 3 – 5 working days. Please contact us if your order has not arrived within 5 working days at


Team Kandi aim to provide the best customer service possible. If you are not 100% satisfied with your purchase within 14 days of your order and the item has not been worn; we will exchange or refund the cost of the item, less shipping and fees. Within 28 days of receiving your returned item.

If any items appear faulty please contact us and we will arrange a replacement to be sent out at our cost.

Returns are your responsibility until they reach us, please sent via the Post Office and Royal mail and always obtain a recipt.

All refunds will be made via the original payment method. All contact to be made via e-mail at